I received the wrong PC

The model, color or specs don't match your order.

3 stepsFrom our US support team

Sorry about that. We'll make it right.

  1. Keep everything
    Hold on to the PC and all of its packaging.
  2. Take a few photos
    Photograph the PC, the label on the box, and anything that doesn't match your order.
  3. Contact us
    Send us your order number and the photos.

What happens next

A support manager will email you to arrange the right PC.

Have readyOrder numberPhotos of the PC and box
Related guideReturning a PC