Warranty and repairs

What's covered and how to start a claim.

3 stepsFrom our US support team

We support every Novatech PC, whether you bought it here, on Amazon or on Walmart.

  1. Check your coverage
    Gaming PCs include 1 year of parts and labor from the purchase date. AI workstations include a 3-year limited warranty.
    Read the full warranty
  2. Try the matching guide
    Many problems take just a few minutes to fix with our help guides.
    Browse help guides
  3. Tell us what's happening
    Chat or email us with your order number and a description of the problem. If your claim is approved, we'll send a return number (RMA) and instructions.

Out of warranty?

Contact us anyway. A support manager will email you to help find a fix.

Have readyOrder numberA description of the problem
Related guideWhere's my order?